BIO

I am a sophomore Psychology major at FSU, currently working to obtain a career in counseling and therapeutic services. Despite my major, my research interests expand across all areas of studies as learning and acquiring more knowledge is always the underlying goal within my academic pursuits. I plan to continue participating in research projects throughout my undergraduate and graduate careers.

Exploring the Use of Mobile Augmented Reality as Performance Support

Abstract

Abstract
Mobile Augmented Reality (AR) technology has become increasingly integrated into a variety of different sectors of society, most recently through performance support in industry and maintenance. The framework in which organizations adopt mobile AR has yet to provide a clear model of implementation for the business sector, limiting the ability for the majority of corporations to properly increase performance support within the workplace. The aim of this project is to investigate the process companies follow when adopting mobile AR, as well as the solutions to possible challenges that can allow for increased performance support and achievement of organizational goals. Between 3 and 6 HR specialists from North American and European companies completed in-depth interviews regarding their mobile AR adoption, providing information regarding the challenges and benefits within their organization following adoption. Through thematic analysis, the data allows a general idea of the steps involved in successfully increasing performance support within the workplace. While the study is currently still in progress, preliminary data suggests that the creation of an interactive and informative AR program, to be accessed in real-time by workers with hand-held devices, has been successful for most companies compared to head-worn devices and programs that lack instantaneous instruction.

Keywords: Performance Support, Technology, Industry